Any order can be canceled within 24 hours of payment.
After 24 hours, most orders can be canceled before they have shipped, with some exceptions.
Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order.
Damaged Items:
All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.
Returns And Refunds:
Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.
To be eligible for a return:
- Must be within 30 days of delivery (or the manufacturer's specific return window).
- Must be unused, never assembled, in new condition, and in the original packaging.
- Customer is responsible for the cost of return shipping.
The Following Can Not Be Returned Or Refunded:
- Balanced Body Pilates
- Elina Pilates
- Align Pilates
- SportsArt Fitness
- Jacobs Ladder
- Versaclimber
- Power Plate
- Any assembled/used product
- Any product with customization
- Any product Built-to-Order
Email us any questions before or after your order at Returns@selectfitnessusa.com or for more information.