Any order can be canceled within 24 hours of payment.
After 24 hours, most orders can be canceled before they have shipped, with some exceptions.
Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order.
All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.
Returns And Refunds:
Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.
To be eligible for a return:
- Must be within 30 days of delivery (or the manufacturer's specific return window).
- Must be unused, never assembled, in new condition, and in the original packaging.
- Customer is responsible for the cost of return shipping.
The Following Can Not Be Returned Or Refunded:
- Balanced Body Pilates
- Elina Pilates
- Align Pilates
- SportsArt Fitness
- Jacobs Ladder
- Power Plate
- Any assembled/used product
- Any product with customization
- Any product Built-to-Order
Email us any questions before or after your order at Returns@selectfitnessusa.com or for more information.