STEPR+ Stair Climber

1. Real, Reliable, Expert Customer Service: From just starting out, to building your full commercial gym, we've put the reps in, and want to help you wherever you're at in the process.
2. Free Shipping: Save big with free shipping and even bigger with no sales taxes outside Illinois.
3. Best Prices Online or We Discount the Difference: We offer unbeatable prices, or we'll discount the difference.
4. Bulk Pricing and Volume Discounts: The more you buy, the more you save. Work with a Select Account Rep and get custom pricing on all your gym equipment needs, all from the same place, and save BIG!
5. 30 Day Money Back Guarantee: We're so confident in our ability to help you choose the right equipment at the right price, if you're unhappy with your order, we have your back for at least 30 days.
6. Hundreds Of Happy Customers: In our experience, we have served hundreds of customers who have happily improved their fitness.
7. Authorized Retailer for All Products We Sell: Genuine products with full manufacturer warranties for 100% protection pre and post order.
8. Installation Partners Nationwide: Not confident in your handyman skills? Need someone to deliver and install your equipment? We got you covered in 100% off the continuous United States.
9. The Largest Selection In The Industry: We've cultivated the relationships in the industry to get you just about anything you need. Looking for more options, shop online or contact us today to source just about any product you can imagine.

Processing Timeline:

Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.

Delivery Method: 

Once your order is shipped, we will send another email with the tracking number.

Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship LTL/Freight with a curbside delivery appointment.

Transit Time:

Once shipped, your order will be in transit on it's way to you. Ground shipment is typically between 1-5 business days, and freight orders generally about 3-7 business days on average.

Assembly Notice:

Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.

Need a hand? We have a network of installers we can refer you to for assistance with setup. Contact us today with any questions pre or post purchase.

Any order can be canceled within 24 hours of payment.

After 24 hours, most orders can be canceled before they have shipped, with some exceptions.

Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order. 

Damaged Items:

All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.

Returns And Refunds:

Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.

To be eligible for a return:

• Must be within 30 days of delivery (or the manufacturer's specific return window).
• Must be unused, never assembled, in new condition, and in the original packaging.
• Customer is responsible for the cost of return shipping.

The Following Can Not Be Returned Or Refunded:

• Balanced Body Pilates
• Elina Pilates
• Align Pilates
• SportsArt Fitness
• Jacobs Ladder
• Versaclimber
• Power Plate
• Any assembled/used product
• Any product with customization
• Any product Built-to-Order

Email us any questions before or after your order at Returns@selectfitnessusa.com or for more information.